Remove Toshiba Bluetooth Drivers and Install Microsoft Bluetooth Stack#
Post By Steve "fyiguy" Hughes

Ok if you are one of the frustrated people out there that are having problems connecting your Windows Mobile devices over Bluetooth due to the incompatibility of having Toshiba Bluetooth drivers, I have come up with a work around solution. I have a Fujitsu P1610 that I always had problems syncing over Bluetooth with my Windows Mobile devices in Vista, but never thought much of it since I sync mostly over the air with Exchange and those instances where I needed to sync my device with my P1610 I did it over USB. Also using my Windows Mobile devices as a dial up modem, shared internet connection, audio device, or PAN connection always worked. I was recently trying to use SideShow to setup for our meeting and it wouldn't work so I tried a few "work arounds" and finally got it to work.

toshiba bluetooth_stack device manager

1. In Device Manager-> Right click on each item under Bluetooth and Uninstall ALL your BT devices. I chose to delete the driver as well, since I had a backup of them under C:\Program Files\Toshiba\Bluetooth Toshiba Stack\Drivers (as well as the rest of the Toshiba Bluetooth software) and could reinstall them if I wasn't happy.) The only downside of using the MS stack is that you loose Toshiba's support of Bluetooth 2.0+EDR (Enhance Data Rate), which provides Bluetooth 2.0 EDR compliant devices speeds up to 3.0 Mbps. So if you are tethering using a 3G connection without EDR you wont' get your 3G speeds. Our buddy Arne Hess over a the unwired has some speed tests on that here.

OK make sure you delete all items of the Toshiba Bluetooth Stack from Device Manager under Bluetooth or you may run into some problems later on.

2. Turn off your BT device. I did this via my wireless switch if you don’t have it you can do it via the Toshiba Bluetooth Monitor under Options in the Program Files->Toshiba->Bluetooth Toshiba Stack.

3. Restart your PC.

msdownload

4. Download from Microsoft website the IntelliPoint 6.2 (32bit/64bit) for Windows Vista Drivers and install them.This will install Microsoft's latest Bluetooth drivers. You don't need to have a Microsoft mouse. I went this route since I have a Microsoft Bluetooth keyboard and mouse and finally decided to install the software as well to take advantage of all the pre-programmed keys on the keyboard and buttons on the mouse, that didn't work with just standard Bluetooth Human Interface Devices (Bluetooth HID) drivers.

cambridge

Note: If you don't want to add anymore software to your computer, some people have got this work around to work by using drivers already existing on their computer - the Cambridge Silicon Radio Ltd. Generic drivers, which manufactures most Toshiba Bluetooth products.

5. After installing the Microsoft IntelliPoint software you don't need to configure a mouse if you don't want to. :)

bt1

6. Next turn on your BT device. It should appear under Other devices and you will see your BT device as an Unknown device with an exclamation point error (because there is no driver)

bt2

7. Right click on it and choose Update Driver Software.

bt3

8. Vista will ask you how you want to search for your driver software. Choose Browse my computer for driver software.

bt4

9.  Next choose: Let me pick from a list of device drivers on my computer.

bt5

10. Next choose Bluetooth Radios.

bt6

11. Next select the Generic Adapter from the drop down list on the left and the Generic Bluetooth Adapter from the drop down list on the right, well its your only choice. :) This is the generic Microsoft one.

bt7

12.Next accept the Update Driver Warning that comes up by clicking Yes.

bt8

13. Now you should receive a message that you have successfully installed your Bluetooth drivers.

bt9

14. If you look in Device Manager you should see your hardware installed.

bt10 bt11

15. To configure and add devices head to the Control panel and you will see the Bluetooth Devices icon. Click on it and add your devices.

bt12

Make sure your device can be discovered and your device should come up. Select it and click on Next.

bt13

Your Windows Mobile device will then be installed along with the appropriate drivers.

bt14 bt16

Be patient and your device will be ready to use. You will also now see a Bluetooth icon in your Taskbar.

bt15

If not, you can you can make it visible under Bluetooth Devices-> Options tab-> Show the Bluetooth icon in the notification area.

If you don't like the MS stack and feel it delivers less due to the lack of profiles from the original Toshiba stack you can remove the Microsoft ones and reinstall the Toshiba ones or install Virtual PC with an image of the other stack for the times you need it. :)

Enjoy!!

Update: Toshiba has released a Bluetooth Sideshow driver update via Windows Update.

6/20/2008 10:24:32 AM (Eastern Standard Time, UTC-05:00) #    Comments [8]  |  Trackback

 

6/30/2008 12:32:29 AM (Eastern Standard Time, UTC-05:00)
Hi Steve:

The USB Bluetooth dongle I purchased for my new Vista laptop came with Toshiba drivers. I also had the problem doing a Bluetooth Sync with Windows Mobile Device Center. The USB Sync worked fine, Bluetooth would connect, but not sync. The WMDC "allow conections to one of the following" was set to Bluetooth in addition to allow USB connections. I looked on my HP210 and found the Bluetooth ActiveSync connection used Com7. I remember in the old desktop ActiveSync, you had to set the com port for Bluetooth sync. I changed the "allow connections to one of the following" in WMDC from Bluetooth (which should work, and would be the logical setting) to Com7 to match the port the HP210 and PC were using, and Bluetooth sync now works on the first try, every time. If you have a problem syncing via Bluetooth in WMDC, try changing the WMDC "allow connections to one of the following" from Bluetooth to the Com port your handheld, and PC are communicating on, it worked for me, maybe it will for you as well.
10/1/2008 1:05:56 AM (Eastern Standard Time, UTC-05:00)
you nailed it, I have been hating the bluetooth on my new vista business pc, but you have renewed my faith that the truth is out there somewhere.

best,

Guillermo
10/8/2008 4:26:07 PM (Eastern Standard Time, UTC-05:00)
Thanks alot!! ive been tring to do this for about6 months an i just couldnt do it!!! thanks you rock!
10/17/2008 12:44:23 AM (Eastern Standard Time, UTC-05:00)
I also have a Fujitsu notebook. It was pretty easy doing a Bluetooth Sync with Windows Mobile Device Center and Toshiba Bluetooth drivers. Have a look at the following website if you need a description how to do it:
http://aps2.toshiba-tro.de/bluetooth/?page=howto
Two documents are available:
Synchronization via Bluetooth (Vista WindowsMobileDeviceCenter --- WindowsMobile 5)
Synchronization via Bluetooth (Vista WindowsMobileDeviceCenter --- WindowsMobile 6)
11/12/2008 11:38:27 AM (Eastern Standard Time, UTC-05:00)
Attention Toshiba U305 owners (and owners of other Bluetooth-equipped Toshiba laptops from that era)!!!

Just caught wind of the article... I have a Toshiba U305S2812. It's a great little laptop, except for the Bluetooth drivers, which happen to be... retarded. I'm gonna give this fix a try when I get home (the miniUSB port on my HTC Apache died about a week ago -- I need to sync!).

If this works, then... wow, you rock my world and I owe you a drink if we ever meet in the real world. :D
3/2/2009 1:34:37 PM (Eastern Standard Time, UTC-05:00)
You have saved my nerves !!!!! Many, Many thanks!
Higbo
6/22/2009 3:04:53 PM (Eastern Standard Time, UTC-05:00)
i followed all of the steps and it doesn't seem to work. when i uninstall the drivers it deletes the blue tooth radio icon in the device management window. I really want to get my blackberry to sync with my Toshiba satellite but its getting pretty frustrating! please help
6/24/2009 7:11:36 PM (Eastern Standard Time, UTC-05:00)
Unfortunately this doesn't work for XP as the drivers are not there; perhaps they come with Vista. With XP/SP3 the selection list is empty after clicking on Bluetooth Radios or Bluetooth in the Hardware Type dialog.

I've installed and reinstalled IntelliPoint 6.2 hoping maybe the drivers would work in XP to no avail.

I also reapplied SP3 (can't rollback to SP2) but that didn't help either.

There are so many of us who, when attempting to lunch bthprops.cpl, get nothing more than a flash of the hour glass with nothing to follow that I have to thing there is something else going on.
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